Privacy Policy

Last Updated: 3rd August,2025

Introduction

Saarthi.ai (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring transparency in how we collect, use, and safeguard your personal information. This Privacy Policy explains our practices regarding data collection, processing, and protection when you visit our website or use our services.

Information We Collect

Personal Information

  • Contact details (name, email address, phone number)

  • Company information and job title

  • Communication preferences

  • Service inquiry details

Technical Information

  • IP address and location data

  • Browser type and version

  • Device information

  • Website usage patterns and analytics

  • Cookie data

Service-Related Information

  • Project requirements and specifications

  • Business process information

  • System integration details

  • Performance and usage metrics

How We Use Your Information

We process your personal information for the following purposes:

  • Providing AI solutions and services

  • Responding to inquiries and support requests

  • Improving our services and website functionality

  • Marketing communications (with your consent)

  • Legal compliance and security purposes

  • Analytics and business intelligence

Legal Basis for Processing

Under applicable data protection laws, we process your information based on:

  • Contract performance and service delivery

  • Legitimate business interests

  • Your explicit consent

  • Legal obligations and compliance requirements

Information Sharing and Disclosure

We do not sell personal information to third parties. We may share information with:

  • Service providers and technology partners (under strict confidentiality agreements)

  • Legal authorities when required by law

  • Business partners for joint service delivery (with your consent)

Data Security and Protection

We implement robust security measures including:

  • Encryption of data in transit and at rest

  • Access controls and authentication systems

  • Regular security audits and assessments

  • Employee training on data protection practices

  • Incident response and breach notification procedures

Your Rights and Choices

Under Indian IT laws and GDPR, you have the right to:

  • Access and review your personal information

  • Correct or update inaccurate data

  • Delete your personal information

  • Restrict or object to processing

  • Data portability

  • Withdraw consent at any time

International Data Transfers

When necessary for service delivery, we may transfer data internationally with appropriate safeguards including:

  • Adequacy decisions

  • Standard contractual clauses

  • Binding corporate rules

  • Certified privacy frameworks

Retention Period

We retain personal information only as long as necessary for:

  • Service delivery and contractual obligations

  • Legal and regulatory compliance

  • Legitimate business purposes

  • Dispute resolution

Contact Information

For privacy-related inquiries or to exercise your rights, contact us at:

  • Email: privacy@saarthi.ai

  • Address: [Company Address], Hyderabad, India

  • Phone: [Contact Number]

Changes to This Policy

We may update this Privacy Policy periodically. Significant changes will be communicated through our website or direct notification.

Scroll to Top